Shipping is with tracking.   Processing time is normally 24-48 hours, and shipping is normally 5-9 days.  If the package is shown as delivered, (as per tracking), and there's a problem, buyer must contact local post office and neighbors and wait 10 days to see if package shows up. 

Touch of Glam, LLC & TouchOfGlamGifts.com will also contact the post office to help find the package, however, ultimately, once tracking shows the package has been delivered, Touch Of Glam, LLC, & TouchOfGlamGifts.com is not responsible for lost or stolen packages.

Please make sure your delivery address is a secure location, as we can not be responsible for stolen items, once the package is shown as delivered.